• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers • Assist in controlling stock and preparing some reports • Other tasks assigned by General Manager

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

Welcomes visitors by greeting them, in a professional, friendly and efficient manner, answering or referring inquiries Sale products to the customer Work with customers to find what they want Daily sale performance indoor and outdoor Reports on time to work and follows schedule that is given Perform other related duties as required by supervisors

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Associate Degree of Business Administration or hospitalization • At least 1-year experience in reception and customer service • Be computer literate especially in Microsoft Office • Be friendly and smile attitude • Good written and Spoken Khmer/English. Speak other Language is preferable

• To provide assistance to all shopper’s/visitors’ inquiries in a courteous and professional manner • To execute all customer service activities to ensure quality delivery and compliance with policies and procedures • To record any feedback/ request/ complaint in the Feedback Form and report to Chief Concierge or the Manager for immediate necessary action. • To assist in any promotions or marketing events as instructed. • To be alert at all times and promptly report to Building Management Centre (BMC) for immediate necessary action if suspicious characters are spotted: a) Carrying filming or photography equipment b) Taking photographs in. c) Illegally touting, harassing, and selling unauthorized merchandise, soliciting for business within or around the mall. • To screen all tenants’ staff by checking their ID cards before allowing access and to provide directions and assistance to tenants and visitors whenever requested. • To contact the Tenant’s security or receptionist whenever there is an intended visitor(s) without ID and who has a pre-arranged appointment with the tenant. To record all relevant details into the visitors accompanied book. During the fire alarm activation, fire situations and other emergencies, to control/restrict personnel access into the lobby/building. • To register in the record book and issue HKL visitor pass after verifying and exchanging the ID of the intended visitors (s). Proceed to allow entry to tenant premises. • To ensure that the relevant record books and logistics at the counter are well maintained and updated. To ensure that all HKL passes and visitors ID are accounted for whenever on duty and during handover of duty. To ensure that only the correct visitors ID are returned when collecting HKL passes from visitors. • To ensure that appointed agency staff deployed at the lobby frontline-static duty are in proper standing posture and are screening all in-coming person(s) and their Ids and are directing visitors or vendors to the lobbies desks. • To ensure good housekeeping of the concierge counter, lift lobby, lounge areas and staff’s locker room and see that they are kept in pristine clean condition at all times. • To ensure that nobody enters the mall/ office lobby with a lighted cigarette. • To monitor the elevator and CCTV consoles and report any defects/breaches discovered to BMC and provide any necessary assistance when required. • To ensure that no unauthorized/unattended vehicle is parked unattended or haphazardly at the driveway. To inform BMC if there are violations. To ensure no trolley deliveries or bulky items are brought in through the lobby areas. To provide assistance to any physically disabled or wheelchair bound person(s) conscientiously without request. • To report to cleaners for immediate action if there is littering or spills at or around the building. • To ensure that the respective elevators are clean and its lights, fans, intercom, call, floor, indication buttons are functioning well. • To contact BMC whenever it rains, to get cleaners to lay out floor-mat and put up umbrella sleeve-dispenser stands outside the lobbies entrances. • To forbid entry of unauthorized person(s) into the counter at all times.

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Manage reception operation efficiently, greet guests • Manage incoming calls from tenants and direct them if necessary to the appropriate person/department/room • Ensure reception and lobby area cleaned and tidy at all time • Assist Head of Concierge in updating tenant list from time to time • Collect all kinds of payment from tenants • Control room inventory • Work closely with Leasing team for all requirement from internal & external guests and handover properly • Assign inspection room daily for leasing • Work with housekeeping and maintenance departments to ensure rooms are ready to handover to tenant • Handle guest complaints, handle guest enquiries, keep up to date with local attractions, restaurant recommendations and transport, etc • Maintain a file with essential numbers • Hold morning briefing and/or afternoon handover to next shift. • Ensure you are respectably dress at all times

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers